ABOUT US

Changing the Way NDIS Support Feels

NDIS support worker assisting participant with life stage transition

At True Belongings, we believe disability support should never feel clinical or disconnected. With over 18 years of hands-on experience, we provide personalised, respectful, and empowering NDIS services for individuals aged 9 to 65, including those with intellectual disabilities, autism, mental health conditions, or complex behaviours.

NDIS Group and Center Based Activities helping participants grow socially.
Our Services

Services That’s Built Around You

We put you at the heart of everything we do, delivering NDIS services that truly match your unique needs and supporting you every step of the way.

We help you with everyday tasks like bathing, dressing, and routines, so you can live independently with comfort and confidence.

Whether it’s appointments, errands, or community events, we offer safe, reliable transport to keep you moving and connected every day.

We support participants in shared homes with cooking, cleaning, and personal care, building independence while promoting positive group living.

Explore creative, social, and skill-building activities that improve confidence, encourage inclusion, and help you stay active in your community.

WHY CHOOSE US

The Reason Participants Trust Us

We don’t guess. We listen. We show up. And we deliver support that earns trust, not just once, but every day.

Truly Personalised Support

No copy-paste care plans. We tailor everything around your goals, your pace, and your life.

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Respect-First Approach

We treat every person with dignity, kindness, and patience, because support should feel human, not clinical.

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We Listen, Understand, Then Act

From your first conversation to daily support, we lead with empathy and follow through with action that makes a difference.

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testimonials

Words That Encourage Us To Do Our Best

Our participants love what we do. Check out their stories and see how we’ve helped make a difference.

"Before True Belongings, I always felt rushed, like I had to fit into someone else’s routine. Now, everything is on my terms. They help me with daily tasks, but more importantly, they treat me like a real person."

— Mike

"With my condition, even basic cleaning was overwhelming. True Belongings doesn’t just keep my place tidy, they’ve helped me feel proud of my space again."

— Amit

"I never thought I’d be able to manage my own money or cook a proper meal, but here I am. The team helped me learn step by step, and now I’m doing things I never thought I could."

— Jayden

"At first, I was nervous to join any group stuff, but the staff made it so easy. I’ve made friends, tried painting (which I love), and even joined a local community event last month. It’s the best part of my week."

— Emma
How We Work

Our Approach to Supporting You

We listen, plan, and support you with personalised care every step of the way

Listen

We start by understanding your unique needs and goals.

Plan

We create a personalised support plan just for you.

Support

We’re with you every step of the way, providing ongoing help and care.

Blogs

Stories That Inspire

Missing Important Appointments? Here’s How NDIS Travel Support Solves It

We’ve all been there: the appointment is booked, the reminder pops up… and suddenly everything starts working against you. No...

Morning to Evening: How We Assist Participants With Their Self-Care Routine

Some days, even the simplest things, like getting dressed, having breakfast, or keeping up with your routine, can feel like...

FAQs

Got Questions? We’ve Got Answers

We understand that you may have questions, and we’re here to make things simple.

Our team has over 18 years of experience. Each staff member is trained, qualified, and carefully screened to provide safe, respectful, and person-centred support.

As a registered NDIS service provider, True Belongings offers a wide range of supports tailored to individual needs. Our services include:

  • Assistance with daily personal activities
  • Transport and travel support
  • Support in group or shared living environments
  • Innovative community participation
  • Development of daily living and life skills
  • Household tasks
  • Community and social participation
  • Group/centre-based activities

Each service is designed to promote independence, dignity, and a better quality of life.

Yes, we can assist in finding staff who speak languages other than English to ensure comfortable and effective communication.

We follow strict screening processes, including police checks, reference verification, and qualification reviews. Ongoing training, supervision, and performance monitoring ensure our staff provide consistent, high-quality care.

We Are Here For You

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