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Have questions about our services? Find clear, simple answers right here.
As a registered NDIS service provider, True Belongings offers a wide range of supports tailored to individual needs. Our services include:
- Assistance with daily personal activities
- Transport and travel support
- Support in group or shared living environments
- Innovative community participation
- Development of daily living and life skills
- Household tasks
- Community and social participation
- Group/centre-based activities
Each service is designed to promote independence, dignity, and a better quality of life.
Our team has over 18 years of experience. Each staff member is trained, qualified, and carefully screened to provide safe, respectful, and person-centred support.
Yes, we can assist in finding staff who speak languages other than English to ensure comfortable and effective communication.
We follow strict screening processes, including police checks, reference verification, and qualification reviews. Ongoing training, supervision, and performance monitoring ensure our staff provide consistent, high-quality care.
Our team receives regular training, including medication support, manual handling, First Aid, and CPR, to ensure safe and effective care.
No. You can still access our services even if you're not currently part of the NDIS.
Yes, we charge a mileage fee for transport services provided during support.
We don't provide nursing service and do not employ registered nurses. However, our support workers can assist with some medications.
We contact participants directly by phone or email to ensure quick and clear communication in any urgent situation.
You can reach us at admin@true-belongings.com.au or call 0421 277 215. You can also contact us through the website.